Full Service Menu

Everything
we fix.

Transparent pricing. No hidden fees. Most repairs done at your location in under 2 hours — or you don't pay.

$49
Diagnostics start at
1–2 hrs
Most repairs completed
No fix,
no fee — guaranteed

Personal & Residential

For your home,
your family, your devices.

Friendly, jargon-free tech support for home users, students, and seniors. We come to you — no drop-off required.

Diagnostic Assessment
$49

Full hardware and software inspection with a written report. The best starting point — uncovers exactly what's wrong before any money is spent on parts or labor.

Best opener
Virus & Malware Removal
$79 – $120

Deep scan, full threat removal, quarantine, and system verification. One of our most in-demand services — fast turnaround, lasting results.

High demand
OS Tune-Up & Optimization
$69

Startup cleanup, temp file removal, registry repair, and performance boost. Done in 30–45 minutes — your computer will feel like new.

30–45 min
Fan Cleaning & Thermal Paste
$59

Full disassembly, dust removal, and new thermal compound application. Stops overheating and extends the life of your machine — near-zero material cost.

20–30 min
RAM Upgrade
$49 + parts

Memory module installation with full compatibility testing. A quick, high-impact upgrade — customers notice the difference immediately.

Fast install
Hard Drive / SSD Upgrade
$79 + parts

Replace a slow spinning HDD with a fast SSD. Includes OS cloning or fresh reinstall. Customers typically see a 5–10× speed improvement.

Biggest speed boost
Password Reset & Recovery
$39

Local account, Microsoft, or Apple ID recovery and credential setup. Typically done in 5–15 minutes — one of the fastest, easiest services we offer.

5–15 min
Operating System Reinstall
$99 – $149

Clean Windows or macOS reinstall with data backup and restore included. Ideal when a machine has become too slow or corrupted to fix any other way.

Full restore
Data Backup & Transfer
$59 – $99

Full backup to an external drive or cloud, plus file migration between devices. A great add-on to pair with any repair — protects what matters most.

Essential add-on
Software Install & Setup
$45

Install, configure, and test up to 5 applications. Pairs perfectly with new device setups, OS reinstalls, or for customers who need help getting started.

Up to 5 apps
Screen Replacement (Laptop)
$99 – $179 + parts

LCD/LED panel swap with calibration and full display testing. Parts margin adds up — and we source OEM-equivalent panels whenever possible.

Parts + labor
Battery Replacement (Laptop)
$69 + parts

OEM-grade battery installation with battery cycle health verification. Fast install — most customers get dramatically improved battery life the same day.

Same-day
Keyboard Replacement
$59 + parts

Full keyboard swap, individual keycap repair, or deep cleaning service. Parts availability varies by model — we check compatibility before any work begins.

Parts dependent
Charging Port Repair
$59 + parts

Diagnose and replace damaged or worn charging connectors. Skill-intensive with variable part costs — we quote up front before touching anything.

Quote first
Popup / Browser Hijack Removal
$55

Remove adware, toolbars, and homepage hijacks — restore your browser to its normal state. Fast, high-demand, and highly repeatable.

Fast & common
Remote Support Session
$45/hr

Live remote access for software issues — no travel required. Pure labor, zero overhead. We connect securely, fix the issue, and you're back up and running.

No travel needed
Senior Tech Assistance
$55/hr

Patient, jargon-free help with devices, apps, video calls, and phones. One of the most underserved markets in tech — we take our time and never rush.

Underserved market
Home Wi-Fi Setup & Optimize
$59

Router placement, channel optimization, security configuration, and speed testing. A great stand-alone service that also opens the door for a Pi-Hole upsell.

Great upsell
Blue Screen / Crash Diagnosis
$69

BSOD error analysis, driver repair, and crash log review. We find the root cause rather than just restarting and hoping for the best.

Diagnostic upsell
Email Setup & Configuration
$39

Configure Outlook, Gmail, or Apple Mail — up to 2 accounts. Quick, clean, and pairs naturally with new device setups or OS reinstalls.

Quick add-on
Printer Setup & Troubleshoot
$45

Install drivers, configure wireless printing, and test full connectivity. One of the most common residential calls — straightforward and quick to resolve.

Common call
Webcam & Peripheral Setup
$35

Configure webcams, headsets, external drives, and monitors. An easy add-on to any service call — minimal time, solid value for the customer.

Easy add-on
Unique to T&C

Pi-Hole Network
Ad Blocker & Privacy Shield

A network-wide blocker installed at the router level. Every phone, laptop, TV, and smart home device on your network is automatically protected — no software to install on each device. Set it and forget it.

Basic Install
Pi setup, custom blocklist config, network integration
$99
+ Router Config
Full install + DNS config, DHCP, guest network separation
$149
Hardware Bundle
We source the Pi + full install + 1-yr remote monitoring
$199 + hw
Monthly Monitoring
Blocklist updates, uptime checks, monthly email report
$15/mo

Business & Enterprise

Scalable IT for
businesses that grow.

Proactive IT management and cybersecurity for small and mid-sized businesses. We act like your in-house IT team — at a fraction of the cost.

Business IT Consultation
$95/hr

Technology needs assessment, roadmap planning, and vendor-neutral recommendations. Opens the door to every other business service we offer.

Sells everything else
Network Security Audit
$349 – $699

Port scan, vulnerability assessment, and a full written remediation report. High-ticket, low-material-cost — delivers immediate value and shows exactly where risks lie.

High ticket
Employee Security Training
$299 (up to 20)

Phishing simulation plus a one-hour training session with certificates provided. Delivered to a group — great margin, completed in one or two hours.

Group rate
Endpoint Protection Deploy
$15/device/mo

Install and centrally manage antivirus and EDR across all workstations. Pure recurring revenue that scales directly with the client's headcount.

Pure recurring
Penetration Testing (Basic)
$599 – $1,200

Authorized simulated attack on your network and endpoints with a full findings report. Our highest-ticket service — and growing in demand as cyber threats increase.

Highest ticket
Dark Web Monitoring (Biz)
$49/mo

Continuous monitoring of your business credentials — instant alerts if data surfaces on the dark web. Fully automated, zero ongoing effort on our end.

Zero effort
Network Setup & Config
$299 – $599

Switch, router, VLAN, and Wi-Fi deployment for up to 25 devices. A strong anchor project that often leads to ongoing managed services.

Anchor project
Firewall Install & Config
$199 – $399 + hw

Hardware firewall deployment (pfSense, SonicWall) with full rule set configuration. Good hardware margin combined with solid labor — a great business combo.

Hardware margin
Email Security & Spam Filter
$149 + $29/mo

SPF/DKIM/DMARC configuration plus cloud spam filtering for your domain. One-time setup plus a clean monthly recurring fee — a great combination.

Setup + recurring
VPN Setup & Management
$249 – $449

Site-to-site or remote-access VPN supporting up to 10 users. In high demand with remote and hybrid workforces — highly sellable to any SMB.

Remote workforce
Patch Management
$12/device/mo

Automated OS and software patching with monthly compliance reports. Scales with device count — more devices means more monthly revenue, effortlessly.

Scales easily
Managed IT Services (Full)
From $799/mo

Unlimited remote support, four on-site visits per month, full monitoring, patching, and a dedicated technician. Our crown jewel — the highest-value relationship we can build.

Crown jewel
Help Desk Support (Monthly)
$299/mo

Remote support for your staff — 8 business hours per month included. Predictable, relationship-based revenue with a clear scope of work.

Recurring
Microsoft 365 Migration
$299 – $799

Migrate email, files, and calendars from on-premises or Google to Microsoft 365. One of the most common business asks — repeatable and scalable.

Common ask
MFA Setup
$149 (up to 10)

Multi-factor authentication rollout for Microsoft 365, Google Workspace, or custom platforms. Fast to deploy and compliance-driven — clients often require this for insurance.

Compliance-driven
Cloud Backup Solution
$99 + $19/mo

Automated daily encrypted backup to AWS, Azure, or Backblaze. Set up once and collect a monthly fee — a perfectly hands-off recurring service.

Set & forget
Google Workspace Setup
$249 – $599

Domain setup, user provisioning, Drive/Gmail migration, and team training. Common, fast, and repeatable — a go-to for growing small businesses.

Repeatable
Active Directory / Azure AD
$349 – $699

Domain controller, user and group policy, and role-based access control. High-skill, high-ticket — a strong project for businesses ready to scale their IT infrastructure.

High skill
Server Setup & Maintenance
$399 – $799

Physical or virtual server deployment, OS hardening, and ongoing monitoring. A major anchor project that creates long-term dependency and recurring maintenance revenue.

Major project
Disaster Recovery Planning
$499

Written DR plan, RTO/RPO targets, backup verification, and a full operational runbook. A great compliance upsell for clients in regulated industries.

Compliance
HIPAA / Compliance Readiness
$699 – $1,499

Gap analysis, policy templates, and a full remediation plan for regulated industries. Niche service, but our highest-ticket offering — ideal for healthcare and legal clients.

Niche, high ticket
Workstation Fleet Deploy
$79/workstation

Imaging, software installation, and domain join for new PCs. A volume play that scales cleanly — the more machines, the better the economics.

Volume play
Security Camera & NVR
$399 – $799 + hw

IP camera installation, NVR configuration, and remote viewing setup for up to 8 cameras. Strong visual ROI for the client — and good hardware margin for us.

Hardware + labor

Monthly Protection Plans

Consistent care,
predictable pricing.

One customer on a $25/mo plan is $300/year with zero extra marketing. Flat-rate plans that keep your tech protected, updated, and supported year-round.

Residential Plans

Starter
Basic Shield
Essential protection for the everyday home user.
$ 19 .99/mo
  • Monthly remote check-in (15 min)
  • Antivirus definition updates verified
  • OS security patch confirmation
  • Priority scheduling (next available)
  • 10% off all repair labor
  • Email support within 24 hours
Get Started
Best Value
Family Tech Plan
Whole-home coverage for every device, every person.
$ 59 .99/mo
  • Everything in Total Protect
  • Up to 4 devices covered
  • 1 free on-site visit per quarter
  • Phone & tablet support included
  • Smart home device support
  • Dark web credential monitoring
  • 20% off all labor & parts
Get Started

Business Plans

Small Business
Starter IT
Essential remote support and monitoring for small teams.
$ 149 /mo
  • Remote support (4 hrs/month)
  • Security patch monitoring
  • Monthly health report
  • Priority response within 4 hours
  • Up to 5 devices covered
  • 10% off all on-site labor
Get Started
Enterprise
Full Managed IT
Your dedicated IT department. Everything included.
$ 799 +/mo
  • Unlimited remote support
  • 4 on-site visits per month
  • Full endpoint + firewall management
  • Dark web + email security
  • Disaster recovery plan included
  • Microsoft 365 admin included
  • Dedicated technician assigned
  • Unlimited devices · 1-hr SLA
Contact Us

Standalone Add-Ons

Build your own
recurring stack.

Individual monthly services — add any of these to a plan or sell them on their own. Each one is easy to deliver and hard for a customer to cancel.

Dark Web Monitoring (Home)
Personal email/password monitoring — alert if credentials are found online
$9.99/mo
Pi-Hole Monitoring (Home)
Monthly blocklist updates, uptime check, threat refresh, email report
$15/mo
Antivirus Management
Ensure AV is updated, scans running, threats cleared — monthly confirmation
$12/mo
Remote Backup Monitoring
Verify backup ran, check integrity, alert if failure — monthly report
$19/mo
Monthly Tune-Up (Remote)
Performance check, temp cleanup, startup optimization, emailed report
$25/mo
Family Tech Support Retainer
Up to 2 remote sessions/mo for any household tech questions — any device
$35/mo
Wi-Fi Health Monitoring
Monthly speed test, interference check, router firmware verification
$19/mo
Cloud Storage Management
Organize, optimize & verify Google Drive/OneDrive/iCloud monthly
$15/mo
Password Manager Support
Bitwarden/1Password setup + monthly check-in support call
$12/mo
Dark Web Monitoring (Business)
Domain + staff credential monitoring; monthly report + alerts
$49/mo
Pi-Hole Monitoring (Business)
Business-grade DNS filtering, reporting dashboard, policy updates
$29/mo
New Device Setup Service
Full setup of any new PC/laptop/tablet — delivered to your door
$79/device
Pricing Notes & Policies

Not sure what
you need? We'll figure it out.

Free phone consultation for all new customers. No pressure, no upsells.